Accor, one of the world’s leading hospitality groups, is currently seeking a Room Service Order Taker to join their team in Doha, Qatar.
Position: Room Service Order Taker
Location: Swissotel Hotel & Resorts in Doha, Qatar
Category: Food & Beverage
This full-time, permanent position is based at the prestigious Swissôtel brand, part of Accor’s global portfolio.
The Room Service Order Taker plays a vital role in delivering exceptional guest experiences by managing in-room dining calls efficiently and professionally. Key responsibilities include:
Promptly answering all in-room dining calls with excellent telephone etiquette.
Taking accurate food and beverage orders, suggesting upsells where appropriate.
Providing detailed information about menu items, including ingredients and dietary considerations.
Communicating special requests and allergies clearly to kitchen and service staff.
Coordinating order timings to ensure timely delivery.
Handling guest complaints with professionalism and escalating when necessary.
Maintaining a clean and organized work environment.
Supporting other Food & Beverage operations during busy periods.
Previous experience in a similar hospitality role.
Strong communication and interpersonal skills.
Proficiency with POS systems and Microsoft Office.
Exceptional guest service skills and telephone manners.
Ability to multitask and work calmly under pressure.
A genuine passion for hospitality and personalized service.
Accor offers a dynamic and supportive workplace where your passion and creativity can truly shine.
As part of a global hotel network with over 45 brands and 5,500 hotels worldwide, Accor is committed to responsible hospitality, diversity, inclusion, and personal growth.
👉 Click Here to Apply Now!
If you are a proactive, organized individual who thrives in a fast-paced environment, this opportunity could be your next career step. Apply today.
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